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Failed incrementel backup in Backupexec 2012

Created: 05 Feb 2013 | 6 comments

Hello!

I have a problem on a SBS 2011 server.

The thing is that all Incrementel fails but the full works... Here is the log.

Backup- SRV1V-79-57344-65233 - Snapshot Technology: Initialization failure on: "\\SRV1.runessvets.local\Microsoft Information Store\Public Folder Database 1364941537". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS).

Snapshot technology error (0xE000FED1): A failure occurred querying the Writer status.

Check the Windows Event Viewer for details.

Writer Name: Exchange Server, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Failed during prepare backup operation (7).

 

The incrementel only runs for like 1,5 h then fails and only runs like 30 gig.

Ive tried restart the server and checkt vvsadmin list writers and there is one that always time out ..

ASR Writer

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. Med ensamrätt.

C:\Users\sbsadmin>vssadmin list writers
vssadmin 1.1 - Kommandoradsverktyg för administration av tjänsten Volume Shadow
Copy.
(C) Copyright 2001-2005 Microsoft Corp.

Svar inväntas.
Detta kan fördröjas om en skuggkopia förbereds.

Skrivarnamn: Task Scheduler Writer
   Skrivar-ID: {d61d61c8-d73a-4eee-8cdd-f6f9786b7124}
   Skrivarhändelse-ID: {1bddd48e-5052-49db-9b07-b96f96727e6b}
   Läge: [1] Stabil
   Senaste fel: Inget fel

Skrivarnamn: VSS Metadata Store Writer
   Skrivar-ID: {75dfb225-e2e4-4d39-9ac9-ffaff65ddf06}
   Skrivarhändelse-ID: {088e7a7d-09a8-4cc6-a609-ad90e75ddc93}
   Läge: [1] Stabil
   Senaste fel: Inget fel

Skrivarnamn: Performance Counters Writer
   Skrivar-ID: {0bada1de-01a9-4625-8278-69e735f39dd2}
   Skrivarhändelse-ID: {f0086dda-9efc-47c5-8eb6-a944c3d09381}
   Läge: [1] Stabil
   Senaste fel: Inget fel

Skrivarnamn: ASR Writer
   Skrivar-ID: {be000cbe-11fe-4426-9c58-531aa6355fc4}
   Skrivarhändelse-ID: {6566685b-fc41-4c13-bc8e-db7c2e42f087}
   Läge: [7] Misslyckades
   Senaste fel: Timeout uppstod

Skrivarnamn: System Writer
   Skrivar-ID: {e8132975-6f93-4464-a53e-1050253ae220}
   Skrivarhändelse-ID: {687b8edd-4cdb-4e24-adb3-1e69dd8c53c8}
   Läge: [1] Stabil
   Senaste fel: Inget fel

Skrivarnamn: SharePoint Services Writer
   Skrivar-ID: {da452614-4858-5e53-a512-38aab25c61ad}
   Skrivarhändelse-ID: {e5f6cae8-f6ce-4ab9-a70a-54c11e0b7bbd}
   Läge: [1] Stabil
   Senaste fel: Inget fel

Skrivarnamn: SqlServerWriter
   Skrivar-ID: {a65faa63-5ea8-4ebc-9dbd-a0c4db26912a}
   Skrivarhändelse-ID: {05aca6c7-8bb7-4f2c-9cfb-0659b5ad93a8}
   Läge: [1] Stabil
   Senaste fel: Inget fel

Skrivarnamn: FRS Writer
   Skrivar-ID: {d76f5a28-3092-4589-ba48-2958fb88ce29}
   Skrivarhändelse-ID: {76d0fd01-09c2-416d-b450-f03f4b0747ee}
   Läge: [1] Stabil
   Senaste fel: Inget fel

Skrivarnamn: FSRM Writer
   Skrivar-ID: {12ce4370-5bb7-4c58-a76a-e5d5097e3674}
   Skrivarhändelse-ID: {067b0ebe-419a-477e-84d4-028b63431461}
   Läge: [1] Stabil
   Senaste fel: Inget fel

Skrivarnamn: FSCVSSWriter
   Skrivar-ID: {68124191-7787-401a-8afa-12d9d7ccc6ee}
   Skrivarhändelse-ID: {4b5a7463-9b29-4006-8421-84c0eaf98f20}
   Läge: [1] Stabil
   Senaste fel: Inget fel

Skrivarnamn: Dhcp Jet Writer
   Skrivar-ID: {be9ac81e-3619-421f-920f-4c6fea9e93ad}
   Skrivarhändelse-ID: {aa73f503-c454-4180-a951-ccdf154f8585}
   Läge: [1] Stabil
   Senaste fel: Inget fel

Skrivarnamn: Shadow Copy Optimization Writer
   Skrivar-ID: {4dc3bdd4-ab48-4d07-adb0-3bee2926fd7f}
   Skrivarhändelse-ID: {cba04182-f36f-4cc9-b293-11425e8ccda4}
   Läge: [1] Stabil
   Senaste fel: Inget fel

Skrivarnamn: IIS Metabase Writer
   Skrivar-ID: {59b1f0cf-90ef-465f-9609-6ca8b2938366}
   Skrivarhändelse-ID: {3e557cf3-ad73-4b66-8c6f-3f732e5821e2}
   Läge: [1] Stabil
   Senaste fel: Inget fel

Skrivarnamn: Certificate Authority
   Skrivar-ID: {6f5b15b5-da24-4d88-b737-63063e3a1f86}
   Skrivarhändelse-ID: {61747055-deda-44bd-a25e-e367cf8a816a}
   Läge: [1] Stabil
   Senaste fel: Inget fel

Skrivarnamn: Microsoft Exchange Writer
   Skrivar-ID: {76fe1ac4-15f7-4bcd-987e-8e1acb462fb7}
   Skrivarhändelse-ID: {1265d28d-2289-4764-8003-5a459b0d6579}
   Läge: [1] Stabil
   Senaste fel: Inget fel

Skrivarnamn: Registry Writer
   Skrivar-ID: {afbab4a2-367d-4d15-a586-71dbb18f8485}
   Skrivarhändelse-ID: {dff26495-6dce-4f4e-8df1-5f035d7cb101}
   Läge: [1] Stabil
   Senaste fel: Inget fel

Skrivarnamn: COM+ REGDB Writer
   Skrivar-ID: {542da469-d3e1-473c-9f4f-7847f01fc64f}
   Skrivarhändelse-ID: {d438e852-4853-4f28-b285-0f17dfeedf2a}
   Läge: [1] Stabil
   Senaste fel: Inget fel

Skrivarnamn: IIS Config Writer
   Skrivar-ID: {2a40fd15-dfca-4aa8-a654-1f8c654603f6}
   Skrivarhändelse-ID: {c49c3102-5d7f-464e-97c5-f05aec2430fa}
   Läge: [1] Stabil
   Senaste fel: Inget fel

Skrivarnamn: MSSearch Service Writer
   Skrivar-ID: {cd3f2362-8bef-46c7-9181-d62844cdc0b2}
   Skrivarhändelse-ID: {cc86ccbd-4388-40a7-a6ee-b76240e9a23b}
   Läge: [1] Stabil
   Senaste fel: Inget fel

Skrivarnamn: WMI Writer
   Skrivar-ID: {a6ad56c2-b509-4e6c-bb19-49d8f43532f0}
   Skrivarhändelse-ID: {bf4418d0-d385-423e-ae8e-c13f0bb8aba4}
   Läge: [1] Stabil
   Senaste fel: Inget fel

Skrivarnamn: NTDS
   Skrivar-ID: {b2014c9e-8711-4c5c-a5a9-3cf384484757}
   Skrivarhändelse-ID: {2644a97d-defe-4d92-9284-12dbe682b35d}
   Läge: [1] Stabil
   Senaste fel: Inget fel

Skrivarnamn: NPS VSS Writer
   Skrivar-ID: {35e81631-13e1-48db-97fc-d5bc721bb18a}
   Skrivarhändelse-ID: {4cb7b78d-78f6-4344-9e38-0794b1ce81f4}
   Läge: [1] Stabil
   Senaste fel: Inget fel

Skrivarnamn: BITS Writer
   Skrivar-ID: {4969d978-be47-48b0-b100-f328f07ac1e0}
   Skrivarhändelse-ID: {df9ddc7b-3fd1-406c-bdb8-99e0f3497164}
   Läge: [1] Stabil
   Senaste fel: Inget fel

Skrivarnamn: TS Gateway Writer
   Skrivar-ID: {368753ec-572e-4fc7-b4b9-ccd9bdc624cb}
   Skrivarhändelse-ID: {c9e004b0-d8fe-4d4f-ab05-3d840da0361b}
   Läge: [1] Stabil
   Senaste fel: Inget fel

C:\Users\sbsadmin>

 

 

Discussion Filed Under:

Comments 6 CommentsJump to latest comment

VJware's picture

Pls ensure Advanced Open File Option (AOFO) is not explicitly chosen in the backup job properties.

Try restarting the Information Store service & rerun the backup. If this does not help, try a reboot as well.

johanitstod's picture

Hello!
I turned of AOFO bu still the same.. But i remeber i forgot to restart information store så im running a backup again to se if it works..

One thing i hvae notice is that i installed backupexec on another sbs 2011 and have the same problem there!
Full backup works and incrementel fails..
All the Writers are okej if you do a vssadmin list writers..

/Johan

lmosla's picture

Hello,
If this is still a problem after you restart the information store please check to see if there are any errors in Windows event?
also check for any maintenance running during the backups? Make sure that any SQL maintenance doesnt run between the full and incrementals?

Thanks,

johanitstod's picture

This happends:

Backup Exec Alert: Job Failed
(Server: "SRV1") (Job: "SRV1.asb.local Backup 00001-Incremental") SRV1.asb.local Backup 00001-Incremental -- The job failed with the following error: A failure occurred querying the Writer status.

Failure of the Volume Shadow Copy Service: Failed to match the account spfarm with status 1376th Check connection to domain controller and registry key VssAccessControl.

FROM BACKUPEXCE LOG:

V-79-57344-65233 - Snapshot Technology: Initialization failure on: "\\SRV1.asb.local\Microsoft Information Store\Public Folder Database 1569770175". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS).

Snapshot technology error (0xE000FED1): A failure occurred querying the Writer status.

Check the Windows Event Viewer for details.

Writer Name: Exchange Server, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Failed during freeze operation (9).

V-79-57344-65233 - Snapshot Technology: Initialization failure on: "\\SRV1.asb.local\Microsoft Information Store\Mailbox Database". Snapshot technology used: Microsoft Volume Shadow Copy Service (VSS).

Snapshot technology error (0xE000FED1): A failure occurred querying the Writer status.

Check the Windows Event Viewer for details.

Writer Name: Exchange Server, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Failed during freeze operation (9).

lmosla's picture

Make sure all of your Live Updates are ran from Backup Exec.
Do you need to backup Sharepoint?
Please try removing it from the job then run the full and then the incremental again.

Thanks!

johanitstod's picture

Tank you for answering!

Backupexec is up too date and i have remove sharepoint from the backupjobb.
But i still get the same fault..