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Failed to push symantec management agent error -1

Created: 04 Apr 2013 | 2 comments

I've been getting this error quite a bit for some of my machines.  What does this error mean?  The machines can ping and the necessary admin rights are given to these machines.  Thanks for any help, I can't seem to find any documents on this issue.

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andykn101's picture

Check the log on the NS, there's often more info in that.

Authorised Symantec Consultant (ASC) with Endpoint Management Limited, an Authorised Symantec Delivery Provider based in the UK.

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fabio.sanches's picture

Hi Jellsworth,

Agent Push failures can be caused by the following items:
  • The Admin$ share is not accessible.
  • Simple file sharing is enabled on XP clients.
  • DNS is not resolving names correctly.
  • Windows Firewall is enabled on the client computer (could not ping the client from the Notification Server).

Have you checked these items?

Regards,

Fábio Sanches