Failed to quarantine attachment
Created: 08 Feb 2008 | Updated: 21 May 2010 | 3 comments
I'v just upgraded our Mail Security for Exchange to version 6 (on Exchange 2003). I now have an error in the event log that an e-mail message has violated the Unscannable File rule. I have set it up to move this message to quarantine but there is another message that says the SMS failed to quarantine the attachment. Also, the event log shows that the process SAVFMSESp.exe was restarted.
I am getting repeated e-mails about this.
I find it strange though that the e-mail did make it through, with its attachment, to the recepient. I took a look at the e-mail and there is nothing apparent to me that would trigger the Unscannable File rule.
Has anyone else seen this before? How can I fix it?