Endpoint Protection

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  • 1.  Failure importing the policies of SEPM v12 "Request contents are invalid:[0x120c0000]

    Posted Jun 04, 2013 03:18 AM

    Hi all

    I have the issue during importing policies from my old SEPM v11 to fresh server SEPM v12. This policy is belong to "Virus and Spyware Protection" part. 

    This is the figure of error message... The remaining imports are fine for me

    symatechimportfailed.JPG

     

    is there any suggest for me please ?

    Thanks so much



  • 2.  RE: Failure importing the policies of SEPM v12 "Request contents are invalid:[0x120c0000]

    Posted Jun 04, 2013 03:22 AM

    Does this help

     

    This is working as deisgned.  In Release Update 2 (RU2), the word "JavaScript" was added to the script filter parameters for security reasons.  The javascript word filtering is to prevent any malicious entries coming into the database to prevent stored CSS issues.

    For additional security information on CSS attacks see article: Detection of SQL Injection and Cross-site Scripting Attacks

    As a workaround you can remove the string "JavaScript" from the affected areas within the affected policy and save changes or modify the word by adding a space "Java Script".  Please note that the policy will not save, and produce the same error, until you have removed all references to the string.

    Unable to edit or import ADC policies created with SEP 12.1 RU1 in SEP 12.1 RU2 console

    Article:TECH199851  |  Created: 2012-11-16  |  Updated: 2012-11-30  |  Article URL http://www.symantec.com/docs/TECH199851

     



  • 3.  RE: Failure importing the policies of SEPM v12 "Request contents are invalid:[0x120c0000]

    Posted Jun 04, 2013 03:27 AM

    Check The Symantec Article

    Unable to edit or import ADC policies created with SEP 12.1 RU1 in SEP 12.1 RU2 console

    Article:TECH199851  | Created: 2012-11-16  | Updated: 2012-11-30  | Article URL http://www.symantec.com/docs/TECH199851
     

     



  • 4.  RE: Failure importing the policies of SEPM v12 "Request contents are invalid:[0x120c0000]

    Broadcom Employee
    Posted Jun 04, 2013 03:29 AM

    clcik on the policy and then export it.



  • 5.  RE: Failure importing the policies of SEPM v12 "Request contents are invalid:[0x120c0000]

    Posted Jun 04, 2013 04:31 AM

    Thanks everyone... I followed the artical above last day, as I understand from the post  that the string should be covered by "  description or string... "

    I tried to changed the description field but still face with the issue, not sure If i got clearly meaning from artical, it seems to be quite brief... anyone can help to clarify the artical step by step please ?

     

    Here is my last changed  but it did not work out... thanks

     

    string.JPG

     



  • 6.  RE: Failure importing the policies of SEPM v12 "Request contents are invalid:[0x120c0000]



  • 7.  RE: Failure importing the policies of SEPM v12 "Request contents are invalid:[0x120c0000]

    Posted Jun 04, 2013 04:50 AM

    Ohh this article indicate to ADC policy releated but do you have problem in "Virus and Spyware Protection".

    I think you can contact to symantec support or reconfigure sepm policy.

    best you can contact to symantec support.

     

    How to create a new case in MySupport

    http://www.symantec.com/docs/TECH58873

    Phone numbers to contact Tech Support:-

    Regional Support Telephone Numbers:

    • United States: https://support.broadcom.com (407-357-7600 from outside the United States)
    • Australia: 1300 365510 (+61 2 8220 7111 from outside Australia)
    • United Kingdom: +44 (0) 870 606 6000

    Additional contact numbers: http://www.symantec.com/business/support/contact_techsupp_static.jsp



  • 8.  RE: Failure importing the policies of SEPM v12 "Request contents are invalid:[0x120c0000]

    Posted Jun 04, 2013 11:43 AM

    Check if there is a naming conflict. Are you able to import if you log in as a differnt user to SEPM?