Endpoint Protection

Can anyone help ?  I have Symantec Antivirus 10.1.5000.5   Normally I am prompted to update and this happens without any problem.

Over the last month I have tried to update using LiveUpdate and get error message telling me Live Update has an internal error and recommending that I reinstall Live Update.

Does anyone else have this problem ?

How do I reinstall Live Update ?

Hi,

I would suggest to upgrade the product.

Release Details & expiry of products for 9x & 10x

http://www.symantec.com/business/support/index?page=releasedetails&key=51852

Hello,

Are the SAV 10 .x Clients Managed? Are these Updating from SSC?

Incase, this is an issue on few clients, try How to uninstall and reinstall LiveUpdate

http://www.symantec.com/docs/TECH101973

Are you running any Proxy on the Server?

If yes, then please try updating the SSC with the Latest Updates and check -

Updating virus definitions for Symantec AntiVirus Corporate Edition 10.x and Symantec Client Security 3.x

http://www.symantec.com/docs/TECH101198

A Quick Update for the SAV 10.x, it's Time to Migrate, check the Article below:

Be Aware: The Symantec Antivirus Corporate Edition 10.x and Symantec Client Security 3.x End of Support life is fast approaching!

https://www-secure.symantec.com/connect/forums/symantec-antivirus-10x-sav-will-reach-end-support-life-eosl-4-july-2012

Scan Engine Version information is unavailable in Symantec AntiVirus 10.x as viewed in the Product GUI or Symantec System Center

http://www.symantec.com/docs/TECH189026

Hope that helps!!