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Donald Eady's picture

Try running the VSSADMIN LIST WRITERS command and verifying that all writers are in a state1 stable. if you see any failures rebooting the server will usually cure the issue. Rerun the command verify that the failing writer is stable and reattempt to run the job. Please see doc below 

http://www.symantec.com/docs/TECH27875

I hope this posting was helpful