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Failures - DS 6.9 SP1 Build 355 and VISTA SP1 with DAgent 6.9.356 x86

  • 1.  Failures - DS 6.9 SP1 Build 355 and VISTA SP1 with DAgent 6.9.356 x86

    Posted Dec 12, 2008 03:39 AM
    The combination of a DS 6.9 SP1 Build 355 with VISTA SP1 and DAgent 6.9.356 x86 leads to the following error:
    - DS Remote Control (Because Carbon Copy is not supported under VISTA, Remote Control is mandatory):
    o This is only possible, when the user is logged in. Otherwise, there is nothing visible in the window (The program is waiting until a client is accepting the connection.) There are no active buttons to choose from.
    o When the computer is locked, the buttons turn to active, but there is nothing visible in the window. Again, the program is waiting until a client is accepting the connection.
    o When a user is logged in, Remote Control is working properly. When the user is logging of, the Remote Control Console is closing.
    o Sometimes, Remote Control can open a connection, but in the console is a black screen appearing.
    - Status Client-Icon in DS
    o When a computer is starting, in DS appears a blue Client-Icon. This means normal function. If a user is logging on, the icon isn’t changing.
    o If I restart the DAgent Service on the client, the Client-Icon in DS changes to „Logged-in“.
    - Carbon Copy
    o Is not supported under VISTA. Is there an alternative to NS Console 6.5 SP3 R8 in planning? (e.g. PC-Anywhere?)

    Have someone please help me??


  • 2.  RE: Failures - DS 6.9 SP1 Build 355 and VISTA SP1 with DAgent 6.9.356 x86

    Posted Dec 13, 2008 04:54 AM
    Hello,

    NS 6.0.6074 R9 is out and it is only Carbon Copy. What we have so far it is Carbon Copy for XP and pcAnywhere for Vista as a Stanalone client but we have few Vista (10-15 maximum)

    Thanks