HI,
Can you clear your question ?
You can Submit Suspicious file in symantec support
Using Symantec Support Tool, how do we Collect the Suspicious Files and Submit the same to Symantec Security Response Team.
https://www-secure.symantec.com/connect/articles/using-symantec-support-tool-how-do-we-collect-suspicious-files-and-submit-same-symantec-sec
More information
https://www-secure.symantec.com/connect/forums/whats-process-submit