false positive

Created: 21 Dec 2012 | Updated: 10 Jan 2013 | 1 comment

Hi, my name is Alexander. I represent the DRM system InfoProtector (www.infoprotector.ru).

Secure our protection files are removed by your antivirus software. Please take out the false positives. Here is an example: http://dl.infoprotector.com/false_positive.zip

I apologize for my English. Thank you.

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James007

HI,

Can you clear your question ?

You can Submit Suspicious file in symantec support

Using Symantec Support Tool, how do we Collect the Suspicious Files and Submit the same to Symantec Security Response Team.

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