Well, it surely is that important. We've tried excluding it and it's still tagging it. You're angrying more people than what bother to come here and post.
I'm not worried about my users running it. What is possibly going to come of it? I've already secured all important data. I don't even give them direct access to the tool, it's on my servers. If they download it and scan the network, so what?
It just pains me as I sell another $6,000 worth of licensing today, including the 20 renewals in the last 2 months. I truly don't want to sell the agreement today, but your product is my favorite (eventhough over this one program, you're losing my loyalty and those that work with me on a daily basis).
We directly affect who buys your product and who doesn't. Next year will be the year of selling Trend Micro licenses and converting everyone over, but it's not what I want to happen.
But then again, it probably comes down to the IBM effect, you guys are so large, you could care less if you lose a partner or 2 over something so misc.
Next is to go complete Anti Symantec and find new backup solutions as well because you don't really care what those who use your software think. Please by all means bring this post to the attention of someone who can make the difference. I'm a loyal Symantec user/partner/reseller and don't want to change products, but if push comes to shove, I sincerely care about this issue and will make changes if I have to.