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Fatal error on replication between 2 SPA's

Updated: 06 Oct 2011 | 5 comments
Frédéric RIGAL's picture
Frédéric RIGAL
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This issue has been solved. See solution.

Hi all,

I've configured replication between 2 SPA's (6.6.1.2) and each time, jobs are stopped with the following error in job details :

Fatal error: Allowed memory size of 268435456 bytes exhausted (tried to allocate 2048 bytes) in /opt/pdmbe/mgmtclass/ReplicationStream.php on line 79

I've followed the technote TECH152393 but each SPA's has 2 To of storage (/Storage) and 48 Go of ram.

Thank you for your help

Best regards

 

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S Williamson's picture
28
Sep
2011
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S Williamson

Update memory Allocations

  • edit /opt/pdweb/etc/php.ini and change the memory_limit value from 256M to 512M
  • edit /opt/pdconfigure/etc/default/pdgui and change the CATALINA_OPTS allocation from 512m to 1024m
  • run this command to restart the gui: /etc/init.d/puredisk restart pdgui
Frédéric RIGAL's picture
29
Sep
2011
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Frédéric RIGAL
Accredited

hi, thank you for your

hi,

thank you for your answer.

I've open a case to ythe Symantec Support before and they told me to

  • edit /opt/pdweb/etc/php.ini and change the memory_limit value from 256M to 1024M
  • edit /opt/pdag/bin/php.ini and change the memory_limit value from 256M to 1024M

    • I' ve done this on the SPA Destination server and it works.

    But I wonder if I have to apply this on the SPA Source server too.

    Thank you again

     

    ASC Symantec Partner

    SOLUTION
    Todd D. Woodward's picture
    29
    Sep
    2011
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    Todd D. Woodward
    Technical Support

    Now documented...

    There are several places where memory can be tweaked in PureDisk. However, since a large amount of the functionality of PureDisk is PHP-based, adjusting PHP memory usage seems to have the most impact in situations like these:

    http;//www.symantec.com/docs/TECH170731

    The default is 256M, but sometimes increasing it to 512M or 1024M will resolve issues like these. We've had a few extreme cases where increasing it to 2048M was required.

    If just increasing the memory allocation in the destination SPA resolves the issue, there is no need to increase it on the source SPA.

    Todd D. Woodward
    Sr. Technical Support Engineer
    Symantec Corporation
    www.symantec.com

    Springfield, Oregon

     

    Lee C's picture
    29
    Sep
    2011
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    Lee C

    Todd, Can you fix your

    Todd,

    Can you fix your hyperlink in your last post?

    it's attempting to go here: http://http/;//www.symantec.com/docs/TECH170731

    Should be:

    http://www.symantec.com/docs/TECH170731

    Master/Media NBU7.1.0.3 on W2k8 - VMware, SQL and Exchange agents, MSDP

    OCA 7.1.0.3 on W2k8R2

    PureDisk 6.6.1.2  + EEB20
     

    Todd D. Woodward's picture
    06
    Oct
    2011
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    Todd D. Woodward
    Technical Support

    Thanks for the correction...

    Thanks for letting me know about the link error. It's fixed now.

    Todd D. Woodward
    Sr. Technical Support Engineer
    Symantec Corporation
    www.symantec.com

    Springfield, Oregon

     

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