Feature Request
Updated: 21 May 2010 | 4 comments
This issue has been solved. See solution.
Can someone tell me where I can add feature requests??
discussion Filed Under:
Can someone tell me where I can add feature requests??
Comments
Check out the IDEAS tab
That is what the IDEAS tab in Connect is for.
Then other users can vote on your suggestions.
If your issue has been solved, please use the "Mark as Solution" link on the most relevant thread.
That's what I thought..
..but then how do items appear at kb.altiris.com (even for new solutions, like 7.x solutions) as Feature Requests?
Mike Clemson, Systems Engineer
Intuitive Technology Group -- Symantec Platinum Partner
RPS
I think those items are submitted to the KB via an enterprise "RPS" (Remote Product Specialist, Assigned Engineer in Altiris terms) or possibly via the general support helpdesk.
Thanks,
Kyle
Symantec Trusted Advisor
For Forum threads, please click "Mark as Solution" if answered.
For all content, please give a thumbs up if you agree with or support the post.
Developers monitor both places
You can submit and Idea and/or subscribe to KB articles - either option is a good way to submit a feature request. No only can other users vote on your Idea submission they can add comments about your Idea as well. By subscribing to a KB you show interest in that topic and a feature can be generated from there. But I'm also partial to the Ideas tab...
Cheryl
Endpoint Management,
Endpoint Virtualization
Community Manager
www.twitter.com/EMnV_symc
Need Altiris help? IRC chat #Altiris
Would you like to reply?
Login or Register to post your comment.