Symantec Management Platform (Notification Server)

Hi,

I woild like to submit an enhancement request, but the web site:

http://www.altiris.com/Support/Online/enhancement.aspx

is not accessible. I ma getting these errors:

=========================
Server Error in '/' Application.
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The underlying connection was closed: Unable to connect to the remote server.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Net.WebException: The underlying connection was closed: Unable to connect to the remote server.

Source Error:


Line 138:<!--
Line 139:var scopeArr = new Array();
Line 140:<% GetVersionProductList(); %>
Line 141:
Line 142:var s1obj = document.mainform.version;


Source File: E:\WEBS\Sitecore\layouts\atrs06_product_enhance.ascx Line: 140

Stack Trace:


[WebException: The underlying connection was closed: Unable to connect to the remote server.]
System.Net.HttpWebRequest.CheckFinalStatus() +678
System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult) +139
System.Net.HttpWebRequest.GetResponse() +251
System.Xml.XmlDownloadManager.GetNonFileStream(Uri uri, ICredentials credentials) +64
System.Xml.XmlDownloadManager.GetStream(Uri uri, ICredentials credentials) +94
System.Xml.XmlUrlResolver.GetEntity(Uri absoluteUri, String role, Type ofObjectToReturn) +55
System.Xml.XmlTextReader.CreateScanner() +384
System.Xml.XmlTextReader.Init() +23
System.Xml.XmlTextReader.Read() +530
System.Xml.XmlValidatingReader.ReadWithCollectTextToken() +146
System.Xml.XmlValidatingReader.Read() +26
System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) +80
System.Xml.XmlDocument.Load(XmlReader reader) +72
System.Xml.XmlDocument.Load(String filename) +78
Sitecore.layouts.atrs06_product_enhance.GetVersionProductList()
ASP.atrs06_product_enhance_ascx.__Render__control1(HtmlTextWriter __output, Control parameterContainer) in E:\WEBS\Sitecore\layouts\atrs06_product_enhance.ascx:140
System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +27
System.Web.UI.Control.Render(HtmlTextWriter writer) +7
System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +241
System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +72
Sitecore.WebControls.Placeholder.DoRender(HtmlTextWriter output) +4
Sitecore.WebControls.WebControl.Render(HtmlTextWriter output) +214
System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +241
System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +72
System.Web.UI.HtmlControls.HtmlForm.RenderChildren(HtmlTextWriter writer) +44
System.Web.UI.HtmlControls.HtmlForm.Render(HtmlTextWriter output) +261
System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +241
System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +72
System.Web.UI.Control.Render(HtmlTextWriter writer) +7
System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +241
System.Web.UI.Page.ProcessRequestMain() +1897




--------------------------------------------------------------------------------
Version Information: Microsoft .NET Framework Version:1.1.4322.2300; ASP.NET Version:1.1.4322.2300
===============================

Is this the right site for submitting an enhancement request?

Thanks,
Peter

Hi Peter,
I think the process is changing, so it wouldn't surprise me if the site didn't as well. I'll run it by Symantec.

Thanks for the heads up ,

Jim