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File archive stop files corrupt

Created: 07 Nov 2012 • Updated: 08 Nov 2012 | 1 comment
This issue has been solved. See solution.

Hello,

We stop with file archeving. We had enterprice vault 8. The servers are removed and sql database also remove and the backup are removed. 2 month ago. Now some users have file with placeholder. Users can not remove/move/delete and edit the files.

The files have not security tab any more and i get the error cannot not delete file: The file can not be accessed by system.

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Jeff Shotton's picture

Hi,

You never said how many of these files exist, but it sounds like you have some data loss because of these orphaned placeholders. They also sound unrecoverable by any means...which means they need deleting.

The behaviour you have is very similar to that when the placeholder service is stopped, although generally the security tab should be available.

It's the reparsepoint which is stopping the delete. To remove this, you can use fsutil, which is an in-built windows tool. The command syntax would be something like this:

fsutil reparsepoint delete C:\Test\test.txt

This would remove the reparsepoint from the file C:\Test\text.txt

After that you would be able to delete it. You could of course script this to go through your file system, but be careful in case anything else happens to be using reparsepoints!

Regards,

Jeff

Jeff Shotton

Principal Consultant

Adept-tec Ltd

Website: here

SOLUTION