File Archiving from a non-domain based File Server Target?
I am struggling to archive File data from a server that it is our DMZ.
The EV server is on the LAN and is Active Directory Domain based, with a domain based Vault Service Account.
The Target server is on a segregated DMZ which is not on the domain. It is using a local VS Account with identical username and password to the Domain VSA account ... and passthrough authentication works from EV to Target. Firewall ports have been opened, and no traffic is being blocked.
I am able to log onto the EV server using the VSA and browse the target server, i can create files and folders, delete files etc.but the problem is I cannot add a target Volume to the Vault Console. I just get an error saying:
'Could not read the volume information for \\***.***.***.***\backup
Reason: Access Denied
Check that the FIle Server is available and that you have the correct permissions to access the device'
I have raised a support call for this, but support have closed the call saying that archiving from a non domain server is not possible with EV ...
can anyone please confirm?