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File backup skipping files

Created: 28 Mar 2013 • Updated: 30 Apr 2013 | 5 comments
This issue has been solved. See solution.

Get the error that something is in use by another process.  Most of the time it's an Office tilde file.  Is there a way to ignore files that have a tilde in the filename?


Path not found error accessing c:\users\<user name>\ntuser.dat and c:\users\<user name>\appdata\local\microsoft\windows\usrclass.dat.  The NTUSER.DAT file doesn't actually exist, at least not hours later when I actually go look for it.  The other file is there though. 

Operating Systems:

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Bmitche's picture

Under Host Properties/Clients select the clients you want to exclude items from....expand Windows Client then select Exclude Lists....add ~*.* to the all policies exclusion list. You may also add anything else. Be carefull with things like *.dat...because ALL files with *.dat will be excluded.

Mark_Solutions's picture

Do bear in mind that if you have specific exclusion list adding an exclusion to the all policies list will not use the exclusion - it must be in all exclude lists for the client

In general things like *~ etc will work but can slow a backup down as it will need to do a full scan of the system to find them all before a backup starts so could cause a timeout - be more specific when possible

Authorised Symantec Consultant

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Vickie's picture
{~*, *~, ~*.*}
You can use above in exclude list.
~*                : Will exclude all files which name starts with ~.
*~                : Exclude all files which has ~ at its end.
~*.*              : Exclude files starts with ~ and of any file extension.
{ }                : Apair of curly brackets (or braces) indicates multiple file name patterns, which       can be use at a time.
I hope this would help you.
doriancosentino's picture

i have the same problem but can resolve, thanks netbackup user, now fix.

Dorian Cosentino

Global Data Soluções em TI

HankHill's picture

Decided to live with it instead of adding the wildcard.