Endpoint Encryption

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  • 1.  File corrupted under a PGP Desktop disk

    Posted Dec 27, 2013 08:23 AM

    I have a NSF (Lotus Notes DB) file that was corrupted, probably due to a power surge, in a local hardisk. This disk is protected by PGP Desktop. When I try to copy the file to another location using xcopy -c -j, the machine freezes and I have to power off to force reboot. Copying without -c -j return an I/O error and the process stops. Any idea on how can I recover/repair this file?

     



  • 2.  RE: File corrupted under a PGP Desktop disk

    Broadcom Employee
    Posted Dec 27, 2013 10:34 AM

    Hi Georges,

    If you need to copy the file, attempt with the command robocopy (ensure first that the file is not currently open by any process).

    HTH,
    dcats

     



  • 3.  RE: File corrupted under a PGP Desktop disk

    Posted Dec 27, 2013 01:34 PM

    dcats, thanks. I will try and let know here if it worked.

     

    Regards,



  • 4.  RE: File corrupted under a PGP Desktop disk

    Posted Dec 30, 2013 08:38 AM

    dcats, IT WORKED! Thanks a lot. I have run chkdsk -f first then robocopy.

     

    Regards,



  • 5.  RE: File corrupted under a PGP Desktop disk

    Broadcom Employee
    Posted Dec 30, 2013 11:31 AM
    Hi George, I'm glad it was helpful. And thanks for the feedback! Very likely the "chkdsk -f" had an important role here. When you will find some minutes, please mark the thread as solved (if you wish, you can mark as solution multiple answers). Thanks, dcats