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File Server target properties | Reporting Data Collection disabled ?

Created: 03 Jun 2013 • Updated: 05 Jul 2013 | 1 comment
This issue has been solved. See solution.

Hi All,

 

Can anyone please assist me in configuring the EV reports on my EV server version 9.0.4R1 ?

I can connect through the RDP session to access the URL: http://ArchiveSrv01.domain.com/FSAReporting/FSAReporting.asmx and can see the Web service selections, but somehow I cannot configure the Reporting to run with the following pop up ?

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Enterprise Vault
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Enterprise Vault cannot access the FSA Reporting Web service at '<http://ArchiveSrv01.domain.com/FSAReporting/FSAReporting.asmx>'.
Enterprise Vault may not display the correct FSA Reporting settings, and may not save FSA Reporting settings.
See the Enterprise Vault Technical Note 'Troubleshooting FSA Reporting' for more details.
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OK   
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Can anyone please assist me in doing so ?

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John Santana's picture

When I followed this article:http://www.symantec.com/business/support/index?page=content&id=TECH126574

I got this error instead:

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Microsoft SQL Server Management Studio
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Add member failed for DatabaseRole 'EVReportingRole'.  (Microsoft.SqlServer.Smo)
 
For help, click: http://go.microsoft.com/fwlink?ProdName=Microsoft+SQL+Server&ProdVer=10.50.2500.0+((KJ_PCU_Main).110617-0038+)&EvtSrc=Microsoft.SqlServer.Management.Smo.ExceptionTemplates.FailedOperationExceptionText&EvtID=Add+member+DatabaseRole&LinkId=20476
 
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ADDITIONAL INFORMATION:
 
An exception occurred while executing a Transact-SQL statement or batch. (Microsoft.SqlServer.ConnectionInfo)
 
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Cannot use the special principal 'dbo'. (Microsoft SQL Server, Error: 15405)
 
For help, click: http://go.microsoft.com/fwlink?ProdName=Microsoft+SQL+Server&ProdVer=09.00.5266&EvtSrc=MSSQLServer&EvtID=15405&LinkId=20476
 
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OK
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Kind regards,

John Santana
IT Professional

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Please be nice to me as I'm newbie in this forum.

SOLUTION