Endpoint Protection

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  • 1.  File System Auto-Protect is Malfunctioning

    Posted Mar 24, 2011 12:41 AM

    File System Auto-Protect is not functioning correctly. Your protection definitions may be damaged or your product installation may be corrupt.

     

     

    Please Help



  • 2.  RE: File System Auto-Protect is Malfunctioning

    Broadcom Employee
    Posted Mar 24, 2011 01:05 AM

    try repairing the product

    http://www.symantec.com/business/support/index?page=content&id=TECH105293&locale=en_US



  • 3.  RE: File System Auto-Protect is Malfunctioning
    Best Answer

    Trusted Advisor
    Posted Mar 24, 2011 08:22 AM

    Hello,

    In your case, I would suggest you to follow the Symantec Knowledgebase Article:

    File System Auto-Protect is malfunctioning

    http://www.symantec.com/docs/TECH102962

     

    Try these Steps as well.

    1) Go to services.msc

    2) Stop all the symantec services

    3) Open task manager

    4) Kill rtvscan.exe and smc.exe

    5) Again, restart the service

    6) If that does not fix, repairing from add/remove programs should fix the issue.



  • 4.  RE: File System Auto-Protect is Malfunctioning

    Posted Mar 24, 2011 08:28 AM

    What version are you running?

    Upgrading to the latest version usually fixes issues such as these.



  • 5.  RE: File System Auto-Protect is Malfunctioning

    Posted Mar 24, 2011 06:03 PM

    Hello

    This can happen due corrupt definitions 

    • Follow the instructions in this article to run the Intelligent Updater on the client machine to update the definitions: 
    •  
    • http://www.symantec.com/business/support/index?page=content&id=TECH102606