Endpoint Protection

This morning I found all my icons in white. I have restarted my pc and now I have all my files with .vvv extention.

I fear that I have the virus TeslaCrypt.

Can you help me? Is it possible to restore the files?

Thanks

Unless you have a good working backup then no, your files are lost. There is no way to currently break the encryption.

Two options remain, unfortunately:

1. Restore from a known good backup
2. Re-image the machine

Thanks for information. Unfortunately I have to format my HD.

Hi jumpjumper,

Thanks for the post.  This sounds like TeslaCrypt: Security Response has been warning about this.

Major TeslaCrypt ransomware offensive underway
https://www-secure.symantec.com/connect/blogs/major-teslacrypt-ransomware-offensive-underway

TeslaCrypt is just one of many cryptolockers.  These articles may help prepare against future infections:

Ransomware Do's and Dont's: Protecting Critical Data
https://www-secure.symantec.com/connect/blogs/ransomware-dos-and-donts-protecting-critical-data
 

Cryptolocker Q&A: Menace of the Year
https://www-secure.symantec.com/connect/blogs/cryptolocker-qa-menace-year
 

The Day After: Necessary Steps after a Virus Outbreak
https://www-secure.symantec.com/connect/articles/day-after-necessary-steps-after-virus-outbreak 
 

With thanks and best regards,

Mick

A full protection stack helps to defend against these attacks, including Symantec Email Security.cloud which can block email-borne threats, Symantec Web Gateway blocking web-based threats, and Symantec Endpoint Protection.