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files being skipped in job - exiting with status 90, job reporting status 0

Created: 17 Jan 2013 | Updated: 17 Jan 2013 | 4 comments
CL12253's picture
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Server 2008 R2 Std SP 1
NBU 7.5.0.4

I've got a folder that's being completely skipped in all backups. I created a new test job that targeted specific docs within the folder to eliminate exclusion concerns, but even after that, I'm seeing the same issues.

What I know:
- it's not on any exclusion list
- other files are being backed up successfully on the same box
- NBU has necessary permissions to the server
- I've confirmed the permissions on the specific folder.

When I run the job, it processes successfully, mounts media, and then looks for data - but it always exits with status 90 - "media manager received no data for backup image(90)" The bpbkar.log file is attached.

I'm able to get the file backed up by treating it like it has Shadow Copy Components inside and modifying the selection list to include sharename per this article: http://www.symantec.com/business/support/index?page=content&id=TECH124654 However, when I created/reviewed the list of Shadow Copy Components per this article - http://www.symantec.com/business/support/index?page=content&id=TECH76997 - the path in question wasn't listed anywhere in the results.

What am I missing here? Any help would be greatly appreciated!

Thanks

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Nagalla's picture

hi,

the output that you have seen from thebelow artical is a generic one, it may not have updated files info, and it does show the updated info.

http://www.symantec.com/business/support/index?pag...

 

so the only way to that i find with out restore , to make sure the files are being backup under the system state is from bpbkar log of client.

enable the bpbkar log with Verbose =5  and take the backup of Shadow Copy Components.

once the backup is compelated , you can see the file listed in the bpbkar log, and saying that its included in  the backup.

you can see the log file like this

10:06:25.500 AM: [9280.10432] <2> ov_log::V_GlobalLog: INF -    Adding C:\windows\system32\<filename> to the backup file list

 

hope this anwers your question.

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Tomer Gurantz's picture

Is it a secret which folder you are trying to back up? Would be useful to know cause others can test similarly. (Maybe it's in the text file attached somewhere, but that's too time consuming for me to troll through)

Principal Learning Consultant with Symantec Education Course Development

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Marianne van den Berg's picture

DFS-R filesystem perhaps?

If so, it will be backed up with Shadow Copy Components.

Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links

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watsons's picture

From the logs, it seems you're backing up a file, rather than a folder..

D:\fs01f\Data\VATAX\1040.xls

Check your backup selection again. That file might not be exist or in an incorrect folder.

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