Hi,
Computer Status report not showing offline client status.
The Computer Status log contains information about the real-time operational status of the client computers in the network.
Available information includes the computer name, IP address, infected status, protection technologies, Auto-Protect status, versions, definitions date, user, last check-in time, policy, group, domain, and restart required status.
You can perform the following actions from the Computer Status log:
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Scan
This command launches an Active, Full, or Custom scan. Custom scan options are those that you have set for command scans on the Administrator-defined Scan page. The command uses the settings in the Antivirus and Antispyware Policy that applies to the clients that you selected to scan.
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Update Content
This command triggers an update of policies, definitions, and software from the Symantec Endpoint Protection Manager console to the clients in the selected group.
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Update Content and Scan
This command triggers an update of the policies, definitions, and software on the clients in the selected group. This command then launches an Active , Full, or Custom scan. Custom scan options are those that you have set for command scans on the Administrator-defined Scan page. The command uses the settings in the Antivirus and Antispyware Policy that applies to the clients that you selected to scan.
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Cancel All Scans
This command cancels all running scans and any queued scans on the selected recipients.
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Restart Client Computers
This command restarts the computers that you selected. If users are logged on, they are warned about the restart based on the restart options that the administrator configured for that computer. You can configure client restart options on the General Settings tab of the General Settings dialog box on the Policies tab of the Clients page.
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Enable Auto-Protect
This command turns Auto-Protect on for all the client computers that you selected.
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Enable Network Threat Protection
This command turns on Network Threat Protection for all the client computers that you selected.
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Disable Network Threat Protection
This command turns Network Threat Protection off for all the client computers that you selected.
You can also clear the infected status of computers from this log.
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