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Final error: 0xe0000363

Created: 14 Nov 2013 • Updated: 14 Nov 2013 | 2 comments
This issue has been solved. See solution.

Hi all,

since some days i recieve this error after each TS Logs backup:

Final error: 0xe0000363 - The Backup Exec SQL Agent was not used to create the last full, differential, or log backup of this database. You must use the SQL Agent to run a full backup before you can run a differential backup or transaction log backup.

I run once a day at 5 am in the morning a full backup of my sql server 2005 (with sql be agent) and twice a day ts logs backup.

If i run the ts log job by hand directly after the full job it works after some hours i get the error:

Final error: 0xe0000363 - The Backup Exec SQL Agent was not used to create the last full, differential, or log backup of this database. You must use the SQL Agent to run a full backup before you can run a differential backup or transaction log backup.

ny idea how i can solve this issue?

Thanks

Operating Systems:

Comments 2 CommentsJump to latest comment

CraigV's picture

Hi,

Check the TN below for more information:

http://www.symantec.com/business/support/index?page=content&id=TECH58674

Thanks!

Alternative ways to access Backup Exec Technical Support:

https://www-secure.symantec.com/connect/blogs/alte...

SOLUTION
mghomer's picture

thanks found the issue :-) another backup tool :-)