Hi

It is impossible to restore data under BE 2012 SP1a  (all the updates are installed).

I am fighting this issues for monthes now.

Backup to tape is working without any issue, but when trying to restore (with True Image Restore)  - the restore failed with this error:

Final error: 0xe00084af - The directory or file was not found, or could not be accessed.

Now, our workflow is Full+Incremantal bu's using the "Using Catalogs" option. (Advanced Disk Backup Option).

The reason i purchsed the ADBO option (the name has changed to Enterprise server option in BE 2012) is to be able to use Tru Image Restore.

On the Restore menu - i choose to restore the entire catalog of that job - meaning i want to be able to "see" and restore all the files that were back up'ed in both the full and the incremantal BU's.

This is working without any issues on BE 2010 R3 - which we have installed on a diffrent server.

Any idea before i downgarde to BE 2010 R3, as much as i like the new UI, and the ability to configure both full and incremantal on the same screen, i must know i can restore the files when ever i need to...

We are dealing with that for at least 3 montes, meanwhile support guys told me not to use the Advanced Open Files option - so i have tried all advanced open files scenarions, with and without advnaced open files, using System snapshot provider, using Hardware snapshot provider- the result is always the same. the restore job failed.

Thanks

Dori