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Final error: 0xe0009b86 - Backup Exec cannot connect to the remote agent because a trust relationship was not established between the remote agent and the media server.

Created: 11 Mar 2013 • Updated: 11 Mar 2013 | 2 comments

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Job ended: Monday, March 11, 2013 at 1:47:36 PM
Completed status: Failed
Final error: 0xe0009b86 - Backup Exec cannot connect to the remote agent because a trust relationship was not established between the remote agent and the media server.  To establish a trust relationship, add the remote agent to the Favorite Resources in the backup selections tree.
Final error category: Security Errors

For additional information regarding this error refer to link V-79-57344-39814

Operating Systems:

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pkh's picture

The easiest way to establish trust is to push out the remote agent again to the remote server.  Otherwise, go to the remote server, open the remote agent utility and make sure that it is publishing correctly to the media server.

VJware's picture

In addition to the above suggestion of pushing the remote agent, the other option is to add the server under user-defined selections & then right-click & choose "Establish Trust Relationship".

And do ensure Backup Exec is fully patched with all updates.