Endpoint Protection

Hi,

I have upgraded my clients from Symantec Corp 10.x to SEP 11.0.5 but if I search for unmanaged clients from the SEP manager some of the upgraded clients show up as unmanaged clients running Symantec AntiVirus Corp Edition. What is it seeing on these clients that makes it think it is still running an old version. The clients all seem to be running fine.

It queries the registy of the remote computers to know what software is installed on it.

About the Find Unmanaged Computers function in Symantec Endpoint Protection Manager

http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/fed54d72d812322f8825736a004bc6d6?OpenDocument

If this service is disabled, then the client always shows as "Unknown" and the Operating System Type (Description Field) is not populated

Here is what the diff between unmanaged and unknown computers

Unmanaged Computers

Lists the known computers in the network that do not have the Symantec Endpoint Protection client software installed

Unknown Computers

Lists the unknown computers in the network that do not have the Symantec Endpoint Protection client software installed. Unknown computers are the computers that respond to an ICMP ping

Unknown Computers are not necessarily computers, could also be a device with a valid IP such as network printers etc

Check this link   

http://service1.symantec.com/support/ent-security.nsf/854fa02b4f5013678825731a007d06af/00e3c519349eda0d652576150052457c?OpenDocument

Title: 'Find Unmanaged Computers displays incorrect information.'
Document ID: 2009041608484348
> Web URL: http://service1.symantec.com/support/ent-security.nsf/docid/2009041608484348?Open&seg=ent