Finding Unmanaged Computers
Created: 21 Jul 2011 | 6 comments
Did they remove "Find Unmanaged Computers" from SEP12? It use to be you could goto Clients -> Tasks -> Find Unmanaged Computers and find computers in an IP range or by computer name in SEP 11 but it doesn't appear in SEP12. Is this right or is there some new tool that provides the same function?
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hi
With SEP12, we decided to merge the old clientremote tool and Find Unmanaged Computers into one. The new version is called the Client Deployment Wizard.
You can find it in two places - first from the Home screen, choose "Install Protection Client to Computers" from the "Common Tasks" drop down at the top right, or alternatively, from the Clients tab, when you are in the client list, click "Add a Client" on the left hand side, just above "Add computer account"
Both will launch the CDW and allow you to search your network, find all your PC's and helps you deploy the right client to each one.
Please don't forget to mark your thread solved with whatever answer helped you : ) Rafeeq
The "Find Unmanaged
The "Find Unmanaged Computers" seems to have been deprecated altogether. Unless I've missed something, what is left now, is a basic network scanner that yields a generic browser list that does not in any way tag or identify which network devices are unmanaged computers. The only way to get that information, is to select devices from the left pane (either after the network browser list is generated, or after running a full network/subnet search), and then move everything in the resulting list over to the "Install Protection Client on:" pane, and wait to see what "Current Protection" is identified - be careful not to click "Next" until you've scrubbed the list, or you could end up re-deploying clients where they are not needed, or installing software where it is not wanted... The push will be attempted on anything and everything in the right-hand pane. The SEP 11 version had its shortcomings (like not remembering the credentials you use to search), but it was simple to "Find Unmanaged" devices at any time.
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Prachand Kumar MCSE-2003 Symantec Technical Specialist (SCTS)
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When I browser to this I get the message "...the author of this page has restricted access to it." and no article. I sent an email to find out why.
Principal Learning Consultant with Symantec Education Course Development
Feature Request
Thanks for the response. I wish they had left the feature in the clients area as it was nice to be able to search for a system if you didn't see it right off.
For those of us that are in strict environments with change controls would it be possible for you all to modify the tool so that you could export the clients that needed the upgrade? That way we could rund the tool to find what systems needed it and then export that list for a change request, checklist or whatever.
You can also setup an unmanaged detector
See the SEP 12.1 Implementation Guide under "Configuring a client to detect unknown devices." It should be a dedicated client with a static IP, the network threat protection technologies installed, and some other little things mentioned in the doc. You can then get notification when it finds unmanaged systems.
Principal Learning Consultant with Symantec Education Course Development
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