Endpoint Protection

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  • 1.  Firewall blocks traffic from new USB Stick internet installed

    Posted Dec 06, 2011 08:45 AM

    Hello,

    I installed a new internet USB to one computer then connect to internet succefully but I cannot browse or ping any website , when I disable firewall the internet works normally , I noticed on the client log that the rule is block all .

     

    I don't know why the symantec block the traffic from the new USB vodafone although the old version of vodafone USB stick works properly .

     

    any suggestion please

     

    thanks



  • 2.  RE: Firewall blocks traffic from new USB Stick internet installed

    Trusted Advisor
    Posted Dec 06, 2011 09:09 AM

    Hello,

    Could you check if there are any Application and Device Control Policy if set??

    OR

    Check the Traffic Logs / Packet Logs from the SEP client on the machine if anything being blocked.

    If there is any traffic / packets being blocked, then create a Rule for the same.

    Hope that helps!!



  • 3.  RE: Firewall blocks traffic from new USB Stick internet installed

    Posted Dec 06, 2011 10:07 AM

    Hi.

    Are you using SEP version 12.1 or 12.0?

    check if you have created a rule in the Firewall?

    check what rules in the NTP makes the issue go away.



  • 4.  RE: Firewall blocks traffic from new USB Stick internet installed

    Posted Jan 10, 2012 02:37 AM

    You may check if your location changes when you try to surf over your USB device.