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Firewall is not functioning correctly.your protection definitions may be damaged or your product installation may be corrupt

  • 1.  Firewall is not functioning correctly.your protection definitions may be damaged or your product installation may be corrupt

    Posted Jan 07, 2012 08:58 AM

    Hi

    After installing SEP client on 100 clients 4 of them after opening the SEP client shows the following error:

    I have attached a SEP SUPPORT tool log to this forum discussion.

    Can you please help me to solve this problem?

     

     

    Firewall is not functioning correctly.your protection definitions may be damaged or your product installation may be corrupt



  • 2.  RE: Firewall is not functioning correctly.your protection definitions may be damaged or your product installation may be corrupt
    Best Answer

    Broadcom Employee
    Posted Jan 07, 2012 09:21 AM

    does this link helps?

    http://www.symantec.com/business/support/index?page=content&id=TECH169271



  • 3.  RE: Firewall is not functioning correctly.your protection definitions may be damaged or your product installation may be corrupt

    Trusted Advisor
    Posted Jan 10, 2012 11:08 AM

    Hello,

    Since, this issue is a concern only on 4 machines.

    I would suggest you to:

    1) Manually Uninstall the Network Threat Protection Feature from Symantec Endpoint Protection from the Add/Remove programs

    2) Restart the machine

    3) Reinstall the Network Threat Protection Feature on Symantec Endpoint Protection from the Add/Remove programs.

    Hope that helps!!