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Flashbackup Windows failed with Status 13

Created: 09 Oct 2012 | 5 comments

Copy of an exising job that works fine.  Only things different are the server and the Storage.

10/7/2012 4:14:58 PM - Info nbjm(pid=10448) starting backup job (jobid=162127) for client atl-sc-cmms-01.shl.shlroot.local, policy ATL-SC-CMMS-01_SnapShot, schedule WeeklyFULL  
10/7/2012 4:14:58 PM - estimated 0 Kbytes needed
10/7/2012 4:14:58 PM - Info nbjm(pid=10448) started backup job for client atl-sc-cmms-01.shl.shlroot.local, policy ATL-SC-CMMS-01_SnapShot, schedule WeeklyFULL on storage unit ATL-CORP2
10/7/2012 4:14:58 PM - started process bpbrm (5064)
10/7/2012 4:15:06 PM - Info bpbrm(pid=5064) atl-sc-cmms-01.shl.shlroot.local is the host to backup data from     
10/7/2012 4:15:06 PM - Info bpbrm(pid=5064) reading file list from client        
10/7/2012 4:15:06 PM - connecting
10/7/2012 4:15:08 PM - Info bpbrm(pid=5064) starting bpbkar32 on client         
10/7/2012 4:15:08 PM - connected; connect time: 00:00:02
10/7/2012 4:15:10 PM - Info bpbkar32(pid=6348) Backup started           
10/7/2012 4:15:10 PM - Info bptm(pid=12080) start            
10/7/2012 4:15:10 PM - Info bptm(pid=12080) using 65536 data buffer size        
10/7/2012 4:15:10 PM - Info bptm(pid=12080) setting receive network buffer to 263168 bytes      
10/7/2012 4:15:10 PM - Info bptm(pid=12080) using 30 data buffers         
10/7/2012 4:15:10 PM - Info bptm(pid=12080) start backup           
10/7/2012 4:15:10 PM - Info bptm(pid=12080) backup child process is pid 3836.5856       
10/7/2012 4:15:10 PM - Info bptm(pid=12080) Waiting for mount of media id 199C32 (copy 1) on server us-bak-01.shl.prod.
10/7/2012 4:15:10 PM - Info bptm(pid=3836) start            
10/7/2012 4:15:10 PM - mounting 199C32
10/7/2012 4:15:13 PM - Info bpbkar32(pid=6348) CONTINUE BACKUP received.          
10/7/2012 4:15:17 PM - Info bptm(pid=12080) media id 199C32 mounted on drive index 9, drivepath {6,0,24,0}, drivename ATL_CI2_D3, copy 1
10/7/2012 4:15:17 PM - mounted; mount time: 00:00:07
10/7/2012 4:15:18 PM - positioning 199C32 to file 48
10/7/2012 4:15:19 PM - positioned 199C32; position time: 00:00:01
10/7/2012 4:15:19 PM - begin writing
10/8/2012 12:59:06 PM - Error bpbrm(pid=5064) from client atl-sc-cmms-01.shl.shlroot.local: ERR - Read of VM file read 0 bytes, should have read 16384 bytes
10/8/2012 12:59:47 PM - end writing; write time: 20:44:28
10/8/2012 12:59:52 PM - Info bpbkar32(pid=0) done. status: 13: file read failed       
file read failed(13)

Comments 5 CommentsJump to latest comment

HankHill's picture

That appears to be Unix.  I'm Windows with NBU 7.1.

I made a copy of a different working Flashbackup-Windows and didn't get the 13 after reconfiguring.  Now it's just been running for almost 24 hours.

Mick Scott's picture

it covers both windows and Unix

The log files for windows under the C:\Program Files\Veritas\NetBackup\Logs folder or where ever you have installed NetBackup

HankHill's picture

Nothing in any of those logs.  Most of the directories mentioned were empty or non-existent on the client.

Yogesh9881's picture

Is it vStorage API  ??? If YES then need to know how many client in same policy ?

also need BPFIS logs from path "C:\Program Files\Veritas\NetBackup\Logs"

If this post has helped you, please vote or mark as solution.

Before break-up, make sure you have a good backup.....  ;-)