Sir,

I have Endpoint Protection 11.0, We have forget password for Symantec Endpoint Protection Manager  Console.

How we can do to generate new password so that we can start console manger of symantec endpoint Protection Manager11.0

Thanks

RK Tripathi

9811338697

Run the resetpass.bat tool to reset it and login with admin/admin and it will prompt you to change the password.

Resetpass.bat is in the Tools folder under Drive:\Program Files\Symantec\Symantec Endpoint Protection Manager\

Hi Rk,

Please remove your sepm license no for public thread

Resetting the administrator user name and password to admin

This should be moved to a SEPM forum (if any)

I've moved to correct forum.

Hello,

Since you are running SEP 11.x, here are the steps - 

To reset the administrator password

1. Open Windows Explorer on the computer that runs Symantec Endpoint Protection Manager.
2. Locate the Drive:\Program Files\Symantec\Symantec Endpoint Protection Manager\Tools folder.
3. Double-click resetpass.bat. 

   The user name and password are reset to admin.

4. Log on to Symantec Endpoint Protection Manager using admin for both the user name and the password, and change the password.

Check this Article:

Resetting the administrator password to admin

http://www.symantec.com/docs/HOWTO18134

Hope that helps!!

Reset tool is avaible in SEPM. Use the tool to reset

C:\Program Files\Symantec\Symantec Endpoint Protection Manager\Tools