Endpoint Encryption

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  • 1.  Forgot SEE client administrator password

    Posted Feb 25, 2016 02:54 PM

    Hi,

    I have setup serverless SEE, unfortuantely i forgot client administrator password. would any help me reset or how to restore password for client administrator password.

    this is serverless installation.



  • 2.  RE: Forgot SEE client administrator password

    Posted Mar 01, 2016 04:01 AM

    As this is a serverless implementation, unless you can find some way of authenticating to client machine then you're stuck.  There is no client-only way round it without the key or a password, and as you have no management server, you have no off-box backup of the key.

    Unfortunately, to have a way round it at this point is to invalidate the point of encryption :(



  • 3.  RE: Forgot SEE client administrator password

    Broadcom Employee
    Posted Mar 01, 2016 07:58 AM

    Additionally, in 11.x version we don't recommend installing standalone SEE (https://www-secure.symantec.com/connect/articles/how-set-serverless-standalone-installation-symantec-endpoint-encryption-version-11). If you need standalone, go with Symantec Encryption Desktop installation