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forgot the SPC_Admin password

Created: 12 Mar 2012 | 7 comments
m.shihadah's picture

Hi

I installed the SPC 2.0 and i forgot the SPC_Admin password i put during installation , is ther are any way to reset this password because i cant login to the server ? or i should reinstall it again?

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rscovel's picture

Greetings!

I will be sending you an email with instructions to reset your spc_admin password. From the command line we can initiate a spc_admin password reset.

Regards

Russ Scovel
Inside Systems Engineer

Altiris SOS – Endpoint Management and Mobility
Symantec Corporation 
www.symantec.com

pgstrc's picture

I have symantec Endpoint on my server, Apparently the password that I have written down is wrong.  I saw from another post that there is a way to change it from the command line.  Can you email those instructions to me.

rscovel's picture

It seems that there is a password reset batch file located in the Tools folder.

Navigate on your local drive to the installation path of your Symantec Endpoint Protection. Locate the Tools folder.

Look through the batch files that are listed, finding the resetpass.bat file.

Execute the file.

Logon to the management console with Username: admin Password: admin

Reset your password right away.

Create a secondary administrator account.

If this doesn't work you may need to uninstall then reinstall the product to create a new admin account and password.

Regards.

Russ Scovel
Inside Systems Engineer

Altiris SOS – Endpoint Management and Mobility
Symantec Corporation 
www.symantec.com

rscovel's picture

Hello pgstrc;

The command line reset was specifically for Symantec Protection Center 2.X reset of the spc_admin password.

If this is what you need, I can send those to you. If you want to reset the Symantec Endpoint Protection products password, then that is a different story, and I would have to check and see what the best way to do that is.

Regards,

Russ

Russ Scovel
Inside Systems Engineer

Altiris SOS – Endpoint Management and Mobility
Symantec Corporation 
www.symantec.com

Subhani's picture

Hi ,I faced a similar Problem with SPC . Can you kindly send me the Instructions too.

rscovel's picture

Greetings!

Due to the secure nature of the SPC 2 appliance I am unable to post the instructions online. I will send them to you via private message.

Regards.

Russ Scovel
Inside Systems Engineer

Altiris SOS – Endpoint Management and Mobility
Symantec Corporation 
www.symantec.com