Fragmentation issue after upgrade
We recently upgraded, first from 5.x to 6.x, then from 6.x to 6.5.5. Now our vault policy is producing errors (191, 1 and 306) and skipping images, when you look at the error it seems it is a fragmentation issue:
03/16/2010 19:01:42 - Critical bptm (pid=9430) Amount of data read (2488832) does not match the fragment kbytes (4000000) for backup id client_1268388701, copy 1, fragment 2
03/16/2010 19:01:45 - Error bptm (pid=20763) media manager terminated by parent process
03/16/2010 19:01:58 - Error bpduplicate (pid=22899) host florence backup id client_1268388701 read failed, media read error (85).
03/16/2010 19:01:58 - Error bpduplicate (pid=22899) host florence backupid client_1268388701 write process failed, client process aborted (50).
03/16/2010 19:01:59 - Error bpduplicate (pid=22899) Duplicate of backupid client_1268388701 failed, client process aborted (50).
I found this exact error in a tech note that dealt with 5x and said it was a fix in the later packages, but have not found anything that deals with 6.5x. We've tried changing the fragmentation size on all servers so that they match. Also tried to turn on the Preserve Multiplexing feature and vault didnt like that and refused to backup anything. We've shut down the NBU daemons on all the media/master server(s) and still no change.
Currently waiting on symantec and thought I'd try my luck here.