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Free Disk Space on Search Broker ?

Created: 30 Oct 2012 • Updated: 06 Nov 2012 | 7 comments
This issue has been solved. See solution.

 

Hey all ,

I have setup EV 10.0.2 and doing some tests. A day ago at status section a severe event appeared. Event detail is writen below. I took a secrenshoot attached to this post.

 

Thank you for help.

 

 

The monitor terminated unexpectedly.

Details:
System.Runtime.InteropServices.COMException (0x80040E21): Exception from HRESULT: 0x80040E21 at KVS.EnterpriseVault.Interop.DirectoryConnectionObjectClass.ReadDiscoverySearchServiceConfiguration(String bsSiteEntryId, Object& vServiceIdentity, Object& vServiceType, Object& vConfigIdentity) at KVS.EnterpriseVault.Monitoring.DSS_SB_FREE_DISKSPACE.GetSearchBrokers() at KVS.EnterpriseVault.Monitoring.DSS_SB_FREE_DISKSPACE.RunNow(MonitorRunType runType) at KVS.EnterpriseVault.Monitoring.MonitoringThreadBase.ScheduleThread()

 

Comments 7 CommentsJump to latest comment

RahulG's picture

Could you please let me know the excat build version  ? The error is related to Discovery search service , it should not afect any of the Ev functionality as such .

adamit's picture

I have the same thing this morning, version is 10.0.2.1112

RahulG's picture

At the moment I would suggest you to log a case with Support , so the issue can be addressed.

RahulG's picture

You may perform the following action to get rid of the 

1. Go to Site properties 

2. Click on Monitoring 

3. Clear the option -> Free Disk space on search Broker.

SOLUTION
Rob.Wilcox's picture

to be fair, I think it would be good to know what it's doing... and the above will only 'hide' the problem.

ThiloSchweizer's picture

one more customer with this messages in admin console (version 10.0.2.1209)

It will be great to here more details about this.

regards

Schweizer

Robert Bosch GmbH

 

Free disk space on Search Broker

The monitor terminated unexpectedly

Details:
System.UnauthorizedAccessException: Access is denied. (Exception from HRESULT: 0x80070005 (E_ACCESSDENIED)) at KVS.EnterpriseVault.Interop.DirectoryConnectionObjectClass.ReadDiscoverySearchServiceConfiguration(String bsSiteEntryId, Object& vServiceIdentity, Object& vServiceType, Object& vConfigIdentity) at KVS.EnterpriseVault.Monitoring.DSS_SB_FREE_DISKSPACE.GetSearchBrokers() at KVS.EnterpriseVault.Monitoring.DSS_SB_FREE_DISKSPACE.RunNow(MonitorRunType runType) at KVS.EnterpriseVault.Monitoring.MonitoringThreadBase.ScheduleThread()

Nathan Clark 2's picture

As requested the VAC calls the EVMonitoring process which DCOMS to the DirectoryService which calls the following Stored Procedure:

exec usps_DSS_DiscoverySearchServiceConfiguration N'<filters><serviceType id="3" /></filters>'

now;

0x80040E21 is defined as an ole error DB_E_ERRORSOCCURRED this usually occurs with connectivity issues to the database.

Access denied; this could be anywhere in the functional chain so you need to Dtrace the 3 processes above to help determine where this is failing.

 

5962325 10:40:53.187 [4000] (EVMonitoring) <4428> EV-M {DSS_SB_FREE_DISKSPACE} Initial scheduled run set to 28/11/2012 1
5962326 10:40:53.187 [4000] (EVMonitoring) <4428> EV-L {DSS_SB_FREE_DISKSPACE} Next EVOM scheduled run updated to 28/11/
is 00:15:00.
5962327 10:40:53.187 [4000] (EVMonitoring) <4428> EV-M {DSS_SB_FREE_DISKSPACE} Executing Monitor EVOMAndMonitorRun.
5962328 10:40:53.187 [4000] (EVMonitoring) <4428> EV-M {DSS_SB_FREE_DISKSPACE.RunNow} Getting list of search brokers
5962352 10:40:53.187 [4000] (EVMonitoring) <4428> EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Entry [m
5962373 10:40:53.203 [4000] (EVMonitoring) <4428> EV:L CBaseDirectoryServiceWrapper::CreateDirectoryService() - Successf
V Directory Service on the local machine
5962449 10:40:53.266 [4000] (EVMonitoring) <EV_MONITORING_TYPE_DSS_SB_FREE_DISKSPACE:4428> EV-L {DSS_SB_FREE_DISKSPACE.Ge
ration : <?xml version="1.0" encoding="UTF-8" ?><EnterpriseVault></EnterpriseVault>
5962450 10:40:53.266 [4000] (EVMonitoring) <EV_MONITORING_TYPE_DSS_SB_FREE_DISKSPACE:4428> EV-L {DSS_SB_FREE_DISKSPACE.Ge
er nodes count : 0
5962451 10:40:53.266 [4000] (EVMonitoring) <EV_MONITORING_TYPE_DSS_SB_FREE_DISKSPACE:4428> EV-M {DSS_SB_FREE_DISKSPACE.Ru
s
5962452 10:40:53.266 [4000] (EVMonitoring) <EV_MONITORING_TYPE_DSS_SB_FREE_DISKSPACE:4428> EV-L {DSS_SB_FREE_DISKSPACE} F
VOMAndMonitorRun.

You can send me the trace if its not obvious.

 

Thanks

Nathan