Hi,

I'm having some problems trying to install the SEP client on a users laptop.  Installation of the package fails with the following error:

Freextracttor error: An error prevents this program from continuing. Access Denied

Logged in a an administrator with full rights to the machine - everything else working ok - I'm able to install a trial of Sophos or AVG antivirus without problems.

I've used procmon to monitor file/reg use during the install and have found the following:

Path: C:\Documents and Settings\Administrator\Local Settings\Temp\Symantec\Drivers\symndis.sys

Result: Access Denied

I guess this is the temp folder the package is extracting to but checking permissions on this folder everything seems fine.

Any ideas as to how to resolve this?

Thanks

Asim