Fresh NS,. but keep HelpDesk DB
Does anyone know if there is a KB on starting fresh with a new NS DB but keeping the Incident DB with all the history in it.
I understand that there may be some issues with Assets and Users in the Incident DB but wont they be over-written with the new info from new NS server?
KB 28976
KB 28976
Thanks,..
I guess I could have also read the latest Help doc,. as this article is in that.
Thanks again,..
Now if i can get use to this new Symantec forum,. downgrade in my book,...
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