Fresh NS,. but keep HelpDesk DB

Updated: 21 May 2010 | 2 comments

ursenj

0 0 Votes

Does anyone know if there is a KB on starting fresh with a new NS DB but keeping the Incident DB with all the history in it.

I understand that there may be some issues with Assets and Users in the Incident DB but wont they be over-written with the new info from new NS server?

discussion Filed Under:

Endpoint Management, Helpdesk Solution, Best Practice, Tip/How to

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Mar

2009

1 Vote +1

lotsill

KB 28976

Steve Petrasek

Mar

2009

2 Votes +2

ursenj

Thanks,..

I guess I could have also read the latest Help doc,. as this article is in that.

Thanks again,..

Now if i can get use to this new Symantec forum,. downgrade in my book,...

Fresh NS,. but keep HelpDesk DB

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KB 28976

Thanks,..

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