Is the front face plate on your 5000/5020/5200 falling off?
So wanted to share a bit of information on something that I've noticed a lot of our customers having a hard time with. When you use the standard mounting screws on the front of the 5000/5020/5200 appliances, you will have a hard time (darn near impossible) keepig the front face plate on. What is not very clear is that in the pink accessories bag there is a smaller pink bag of 4-5 very similar screws except for the fact that they are substantially thinner (lower profile) across the head of the screw. These thinner screws will allow the clearance necessary to let the face plate contact the pins that the face plate connects onto (the pins that go where the handles were before you took them off and put the pins in the top hole of the handle screws).
Hope this helps for those who have had difficulty getting their appliances looking like something someone actually wants to see in a rack. :-)
If anyone needs any further clarification, please just post on this thread.