FSA customer removed a File server and replaced it with 2 new servers.
Created: 08 Jan 2013 | Updated: 04 Feb 2013 | 6 comments
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Hi,
Got a call from a worried customer. the customer removed their fileserver that was configured for FSA (EV 9), he forgot about archiving. Moved the files and FSA shortcuts to 2 new fileservers (the customer devided the data). And now calls is pouring in to helpdesk regarding users unable to access their files from the shortcuts.
I´m in the dark here, I dont really know how to solve this. So any pointers would be nice....
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I have done a migration once where the fileserver was replaced by a new one (new OS and other name). This technote helped me:
http://www.symantec.com/business/support/index?page=content&id=TECH144810
For each FolderPath you will have to modify the servername to the new server.
After that I ran the FSAUtility command to recreate all placeholders.
http://www.symantec.com/business/support/index?page=content&id=HOWTO57559#v40136615
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Thanks for the info. After a dialog wth the db admin, we opend a case with symantec.
Perfect, please post the outcome of the case with Symantec here.
I am pretty disapointed that there is so litte information about migration of EV FSA to a new server.
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I will!
Hello Magnus,
I did a test and with following method you can restore the data either to new FSA target or Same target using FSAUtility. I presume customer was using NTFS file server.
Let me know if you use this method how it goes for you.
Regards,
MN
I opened a case with Symantec and had to recall the archived documents with this script. Andt re archive the data. Thanks all for help!
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