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FSA not checking all subdirectories

Created: 12 Dec 2012 • Updated: 12 Dec 2012 | 3 comments
This issue has been solved. See solution.

Probably a simple config error on my part, but its got me stumped

I have set up FSA to archive an entire folder and it's subfolders. I have only one archive point and its at the top folder level and set for folders and subfolders.

When I either run an archive now or a report, it shows that it processes 1 volume and 1856 folders. The only issue is that I have 2421 folders in the volume.

I look through the report and see that many of my subfolders are not in the report and there are no shortcuts added in any of their files

Any idea where I could be going wrong here?

Thanks in advance,

Mark

 

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Jeff Shotton's picture

is there anything *special* or is there a pattern with the folders that are not being enumerated?

Maybe a dtrace of FSARUNNow would help.... likely this will run quickly though, so we will need to increase the standard buffer.

Navigate to the EV install folder.

type: dtrace 1000000

type: set FSARunNow v

type: log <pathtologfile>

Do an FSA 'run now' from the vault admin console and examine the log for the folder path to see if the folder is being processed and 'skipped' or is being missed altogether.

For example, if old archive points were set on the system they would block the FSA task from navigating those folder branches.

If the above logs too much, try using a dtrace with triggers on the folder path:

How to run dtrace with triggers: http://www.symantec.com/docs/TECH48505

Regards,

Jeff

Jeff Shotton

Principal Consultant

Adept-tec Ltd

Website: here

SOLUTION
Mark_Leonard's picture

You are the man.

It was a permissions issue and the dtrace pointed it out to me

It looks to be running smoothly now, thanks

Jeff Shotton's picture

Glad to help :)

Jeff Shotton

Principal Consultant

Adept-tec Ltd

Website: here