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FSA ProxyServer reconfig

Created: 21 Feb 2013 | 2 comments
Thomas L.'s picture

Hello,

i have 4 Enterprise Vault Server an 2 different FileServers (2008R2) on EV 10.0.2. The Problem is that the FSA Reporting not start.

The Support say that he can not help because it´s an configuration error. In the SQL Database are no ProxyServers entered.

Ok.. But how can i reconfigre the Proxy Server. Which Server is the Proxy Server ? One of my Enterprise Vault Servers?

Can someone tell me how to add an Proxy Server to Configuration or direcly to Database?

Thanks..

Operating Systems:

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JesusWept3's picture

That makes entirely no sense
did they give you a technote to follow or any documentation showing what they're talking about?

Really the only thing i can think of in regards to a proxy server would be something like the Internet Explorer connections tab and telling it to use a proxy server if the server can't communicate to http://yourEVServer/EnterpriseVault/

Did you pass them any logs or any errors that they used to deduce this that you could share here?

Thomas L.'s picture

Hey, no not the INet Proxy.

In the Vault Directory DB at dbo.FSAReportingProxyServers are no entry.

He don´s gibe me an note. Only Info KB http://www.symantec.com/business/support/index?pag...