Hello,

Please enable AOFO and Select Microsoft Volume Shadow Copy Service.

Hope this helps...

Hello Dev T,

I'll try this, thank you. Do i need to check "Shadow Copy Components" in my selection because it's currently not the case?

Kind regard.

Ok i did what you said and now it doesn't make a full back up anymore but a snapshot full which is, i assume, pretty much the same.

But as i said, the freeze doesn't occure every time, so the time will tell us if it fixe the problem. So wait and see

Thanks again for your help.

Hello,

Please select "Shadow Copy Components" as it contains the Service State and User State which is required for a Disaster Recovery along with the System Drive and System State.

any news here?

The problem is still there. :(

Hi Pierre,

Normally when selecing AOFO, I leave the settings as the default and don't select the type of snapshot to use.
However, I would now also look at uninstalling the RAWS agent from that server, and then doing a push install.
Finally, what role does that particular server have? Exchange, SQL, Oracle etc...

Cheers,

Craig