Endpoint Protection

All folders in my mapped network drives are change to shortcuts and it points to fuoawx.exe file. Does anybody encountered similar issue? How will i clean the affected frive. Need help. Thank you

It's a virus - you may need to do a restore from a backup, I'm afraid, as this is the quickest way to do this.

Try submitting the suspected file to Symantecif it's something symantec does not currently detect then symantec will add it to thier next rapid release (below link) protecting any future computers from getting infected.

https://www.symantec.com/security_response/submitsamples.jsp

As for the machine that is currently infected you would need to restore to a previous backup version or rebuild the machine. 

submit one of the files to symantec and they would release definition to elimiate this infection. meanwhile if I am not wrong, you files are likely to be safe and hidden. just try this

in folder option under View button uncheck 

Hide extentions for known file types &

Hide protected operating system files.

Hi jdespi,

That sounds like W32.Silly.FDC or similar.  It's not possible to say just based on the description- we need a sample to analyze.  Please do submit that suspicious file "fuoawx.exe" to Security Response for examination.

Symantec Insider Tip: Successful Submissions!
https://www-secure.symantec.com/connect/articles/symantec-insider-tip-successful-submissions

Can you supply information on your SEP infrastructure (components in use, etc) and if anything is being detected?

Also:

Virus removal and troubleshooting on a network
http://www.symantec.com/docs/TECH122466 

Do keep this thread up-to-date with your progress!

With thanks and best regards,

Mick

Configure your clients to detect and remove this file, see here:

How to utilize SEP 12.1 for Incident Response - PART 1

Hi jdespi,

Just  ping to see if you ever made that submission and received an answer?  Please do update this thread.

With thanks and best regards,

Mick