General Problem with Offsite Copy to USB
I currently look after approximately 100ish System Recovery installs from the days of 8.5 through to 2013 (majority on 2011 or 2013) all on windows server operating systems from 2003 - 2012.
We have a pretty general problem with offsite usb drives not automatically optimising when the job is ran, ie, we keep 2 weeks of recovery points on the NAS (total of say 800gb to make the maths easy!) and then have two offsite usb drives, each with 1tb capacity, what we find is that the drive will update fine when it is completely empty and write all 800gb across over the course of the two weeks to each drive as it is changed in turn. Then when the NAS optimises (and this works without issue) the onsite job will complete and then when it tries to run the offsite copy it will run the drive out of space because there is not room for a full base recovery point (400gb) on the drive. We then end up at the point where symantec is no longer aware of the recovery points from the last two weeks and there is no chance of the USB offsite copy being deleted automatically. This then has to be done manually and then the job will need to catch up taking the time to write all of the recovery points that have been created since the last optimisation of the NAS.
As you can imagine with looking after a large number of clients running system recovery this has pretty much become a full time job for something i feel should "just work" I understand any product requires some amount on hand holding but the amount of time spent on this is becoming a bit ridiculous.
If anybody else has experienced this please lets see if we can try and resolve this because I have read a lot of similar issues on these forums but the fix always appears to be "delete the points manually" If i was looking after one server, even ten servers this would be fine but with the large amount we support we are considering moving to another product to reduce the amount of maintenance time required.
Thanks in advance,