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GENERIC HOST WIN 32 ERROR

Updated: 22 May 2010 | 5 comments
soumyaghosh's picture
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This issue has been solved. See solution.

WE ARE USING SYMANTEC ENDPOINT, RECENTLY WE HAVE GOT GENERIC HOST WIN 32 ERROR IN FEW MACHINES AND PROCESSES ARE HANGED. WE HAVE TO RESTART THE MACHINES NAD AFTERSOMETIME SAME PROBLEM HAS BEEN SHOWN.HOW CAN I SOLVE OUT?

SOUMYA

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Senky's picture
09
Mar
2010
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E-mail messages that include

E-mail messages that include file attachments would not display file names, when the file name contains double-byte character set (DBCS) characters and the file name is longer than 42 characters.However, this problem can only be noticed when the e-mail message format is Rich Text.

All applications that implements the IMallocSpy debugging interface may experience heap corruption. For example, you may be browsing the internet and would suddenly experience a halt in all your Network activity.Though you might see the Internet connected icon in the tray, you may not able to browse

You also receive error messages that state “Your PC has recovered from a serious problem” You encounter error messages about faulting netapi32.dll and svchost.exe

May be you have attacked by some Malware.

Restart your computer and go in safe mode.
 
Disable System Restore

Mycomputer --> Right click ---> Properties ---> System Resotre
Turn off System Restore in all drives..

Do a Full Scan and manually delete all viruses.

Restart the system.

Aniket Amdekar's picture
09
Mar
2010
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Hi Soumya, Are you seeing

Hi Soumya,

Are you seeing this error in the event logs [ application, system, .. ]?

Is there a pattern in the computers that are experiencing this issue [ in terms of OS, platform, or features installed]

Can you post the logs in this thread?

Did you run SEP support tool on the affected machines? [ if yes, what were the findings ]

Aniket

soumyaghosh's picture
09
Mar
2010
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When I am working in internet

When I am working in internet it is working fine...But when I am goint to connect through VPN it shownig generic host error..and machie is hanged..I have to restart that machine to work again..

Prashant Bharadwaj's picture
09
Mar
2010
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I persume that it could be

I persume that it could be because of firewall. If NTP is enabled, please try adding an firewall rule in the manager to allow your VPN device to connect to your network.

Prashant Bharadwaj, CEH, MCTS Windows Server 2008 Active Directory, Configuration, SCS Symantec Endpoint Protection 11.0