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Getting <3090:operation Failed, item not found>

  • 1.  Getting <3090:operation Failed, item not found>

    Posted Jul 31, 2014 09:39 AM

    while trying to execute below line in my command line, I am getting "pgp:export key error <3090, operation failed, item not found>" .

    D:\pgp>pgp --export-key-pair Hzn --export-format pkcs12 --passphrase "Horizon123"

    please help me on to resolve this issue.



  • 2.  RE: Getting <3090:operation Failed, item not found>

    Posted Jul 31, 2014 10:05 AM

    Check this

    Error 3090: operation failed when attempting to perform certain key operations

    Article:TECH201288  |  Created: 2013-01-02  |  Updated: 2013-01-02  |  Article URL http://www.symantec.com/docs/TECH201288 


  • 3.  RE: Getting <3090:operation Failed, item not found>

    Posted Jul 31, 2014 10:10 AM

    Hello Kannan,

    Do we have the key Listed when we run list key command

    D:\pgp --list-key

    Are you looking to export the key with any Specific Export Format?

    You can alsohave a look at the thread below.

    http://www.symantec.com/connect/forums/export-public-key-certificate



  • 4.  RE: Getting <3090:operation Failed, item not found>

    Posted Aug 01, 2014 02:52 AM

    Hi,

    Yes, I am trying to export the key with the pkcs12 format.

    So while doing that, I am getting the above mentioned error.

    Is there any prerequisite I need to do for exporting this format.

    Also when I try with the following command,

    pgp --export "Hzn" --export-format pkcs12 --passphrase " xxx" --cert 0x93C2516

    I am getting following error

    0x93C2516:export key <3058:subkey not found>



  • 5.  RE: Getting <3090:operation Failed, item not found>

    Posted Aug 01, 2014 09:04 AM

    Hello Kannan,

    Can you run the below command and share the output .

    pgp --export-key-pair "Hzn" --export-format pkcs12 --passphrase " xxx" --cert 0x93C2516



  • 6.  RE: Getting <3090:operation Failed, item not found>

    Posted Aug 01, 2014 09:33 AM

    Hi,

    I am getting the same kind of output.

    0xD93C2516:export key pair (3058:subkey not found)

     

    These are all the following steps I followed for generating pkcs12 format.

    D:\PGP>pgp --gen-key Hzn --key-type RSA --encryption-bits 2048 --passphrase Hori

    zon123 --signing-bits 2048

    D:\PGP\pubring.pkr:generate key (0:file created successfully)

    D:\PGP\secring.skr:generate key (0:file created successfully)

    Hzn:generate key (2078:non-standard user ID)

    Acquiring entropy from system state....done

    Generating key Hzn

    progress................................................................********

    ...............................................................................

    ...................******* done

    0xD93C2516:generate key (0:key successfully generated)

    Acquiring entropy from system state....done

    Generating subkey

    progress......******* ..........................................................

    ............................................******* done

    0x0AAC6A5A:generate key (0:subkey successfully generated)

     

    D:\PGP>pgp --list-keys --home-dir d:\pgp

    Alg  Type Size/Type Flags   Key ID     User ID

    ----- ---- --------- ------- ---------- -------

    *RSA4 pair 2048/2048 [VI---] 0xD93C2516 Hzn

    1 key found

     

    D:\PGP>pgp --export-key-pair "Hzn" --export-format pkcs12 --passphrase "Horizon123" --cert 0xD93C2516



  • 7.  RE: Getting <3090:operation Failed, item not found>

    Posted Aug 01, 2014 02:29 PM

    You are attempting to export a PGP Key in a format that is only compatible with certificates.  That will not work.  They are not compatible formats/keyblocks.

    What exactly are you wanting to accomplish?  If we had more information on that, we might have better luck providing direction.



  • 8.  RE: Getting <3090:operation Failed, item not found>

    Posted Aug 05, 2014 06:01 AM

    I want to create a private key with pkcs12 format using PGP command.

    The below command I tried

    D:\PGP>pgp --export-key-pair "Hzn" --export-format pkcs12 --passphrase "Horizon123" --cert 0xD93C2516.

    But getting the error as 0xD93C2516:export key pair (3058:subkey not found)



  • 9.  RE: Getting <3090:operation Failed, item not found>

    Posted Aug 05, 2014 12:15 PM

    PGP Command Line cannot create certificates.  It creates PGP Keys.  PGP can import and use certificates, and this i why the functionality exists to expot in the certificate format,but PGP Command Line itself cannot create a pkcs12 certificate, and a PGP Key cannot be exported in that format.

    PGP Command Line can be used to generate a Certificate Signing Request, which can then be submitted to a Certificate Authority for thm to generate a certificate.  It just does not generate certificates by itself.

    The reason you get a "subkey not found" error is because it is looking for a certificate attached to the Hzn keypair named 0xD93C2516 and not finding it.



  • 10.  RE: Getting <3090:operation Failed, item not found>

    Posted Aug 06, 2014 10:35 AM

    Mike,

    Below command is not working inorder to create a certificate signing request. Also the 443 port is listening on the host as the error shown below.

    D:\PGP>pgp --request-cert Hzn --cert-file certificate.csr --usp-server 10.70.53.51

    pgp:MAK request certificate (3090:operation failed, the request was rejected by the server)

    D:\PGP>pgp --request-cert Hzn --cert-file certificate.csr --usp-server 172.23.9.52

    pgp:MAK request certificate (3013:Failed to connect to 172.23.9.52:443)

    Please help us to resolve this error.



  • 11.  RE: Getting <3090:operation Failed, item not found>

    Posted Aug 07, 2014 03:39 PM

    To create a CSR, it should be in aformat similar to this:

    pgp --export <publickey> --export-format csr --passphrase

    <passphrase> --city <city> --common-name <commonname> --

    contact-email <emailaddr> --country <countrycode> --

    organization <org> --organizational-unit (orgdept> --state

    <state> --subject-alternative-name <subaltname> --key-usage

    <keyusage> --extended-key-usage <exkeyusage> --basicconstraint

    <basiccon>

     

    That is from the PGP Command Line Guide, page 254: Creating a CSR using PGP Command Line.  The guide can be found here:

    http://www.symantec.com/docs/DOC7066