Getting current "Worker" for reassignment email
I'm trying to find out what variables would allow me to display the person who is actually reassigning the ticket, not just the name of the person/group who it has been reassigned to.
In the SD.IncidentManagement workflow project -> Initial Diagnosis -> Initial Diagnosis component editor -> Event Configuration tab -> Start Process ellipsis (to show the model). The Send Email component, I'm modifying the Html Content field of the email Body.
I've found the "reason for reassignment" (var name: ReasonForEscalation)) but nothing related to the actual person doing the reassignment.
Can anyone help?