Getting Endpoint 11.x to work properly with PC Anywhere and Real VNC
We have an ongoing issue with a major customer who has close to 100 locations. Since upgrading them to Endpoint, they have nothing but trouble.
First instance, was that on scans, SEP always claimed that PCA and RealVNC were potential virus risks. Tech support fixed that by having us disable ALL warning notices. We have added both PCA and RealVNC to be allowed in the firewall, and will work on occasion for PCA but not for RealVNC. One of the locations even reported that PCA was no longer in the firewall allows. It just up and disappeared, and was there earlier in the day.
Now I should point out that all of these locations are running EndPoint as stand alone. Has ANYONE successfully gotten these two programs to work with SEP? I could use some help here. Ive been left on hold for hours with tech support, and when I try to get help via email, its so sorry call in we don't do email support.