Getting the error bpstart_notify failed (73) | Please I need a Solution
Hi Guys,
I have netbackup 7.0.1 in my environment.Backup for one of the client is failing with Status code 73.The client is a Solaris 10 server.
I have tried the below
(i) Run bpstart_notify script on the client.I shows no output.Just goes to the next command prompt
(ii) Restarted netbackup services on the client
(ii) I have observed one thing when I have done the following few of its child streams have run successfully.
first of all checked and foundin bpstart_notify.logs the following in /usr/openv/netbackup/logs
============================================================
PREPARATION FOR BACKUP CANCELLED AT Wed Jun 13 12:56:51 IST 2012.
FILE /tmp/.bp_sched_dir/client/aborted DETECTED
============================================================
============================================================
Stream [32]: Found [/tmp/.bp_sched_dir/client/aborted]
- The last backup did not cleanup OR a stream aborted backup (check bpend logfile). [rc=127]
I am stream [32], First stream is [32] ...
Stream: [32]:
Directory [/tmp/.bp_sched_dir/client] not found.
clientroot) #: cd [/tmp/.bp_sched_dir/client]
client(root) #: cd client
client(root) #: ls -ltr
total 0
-rw-r--r-- 1 root root 0 Jun 13 12:56 aborted
-rw-r--r-- 1 root root 0 Jun 13 12:57 bpend_proc_list.25935
client(root) #: rm aborted
After doing this i have restarted one of its child stream failed job it completed successfully with status code 0.
But when restarted parent stream many jobs failed though few of them were successfull.Later on I have also realized that that "aborted" file got recreated.
few other useful logs
Jun 13, 2012 4:38:08 PM - requesting resource vombsdel1-hcart-robot-tld-0
Jun 13, 2012 4:38:08 PM - requesting resource vombsdel1.NBU_CLIENT.MAXJOBS.client
Jun 13, 2012 4:38:08 PM - requesting resource vombsdel1.NBU_POLICY.MAXJOBS.ENIQ_STATS_DATA_client
Jun 13, 2012 4:38:08 PM - Info nbrb (pid=1154) Limit has been reached for the logical resource vombsdel1.NBU_CLIENT.MAXJOBS.client
Jun 13, 2012 4:47:36 PM - awaiting resource vombsdel1-hcart-robot-tld-0. No drives are available.
Jun 13, 2012 4:48:28 PM - Info nbrb (pid=1154) Limit has been reached for the logical resource vombsdel1.NBU_CLIENT.MAXJOBS.client
Jun 13, 2012 5:18:56 PM - awaiting resource vombsdel1-hcart-robot-tld-0. No drives are available.
Jun 13, 2012 5:20:07 PM - granted resource vombsdel1.NBU_CLIENT.MAXJOBS.client
Jun 13, 2012 5:20:07 PM - granted resource vombsdel1.NBU_POLICY.MAXJOBS.ENIQ_STATS_DATA_veniqdel1-bkp
Jun 13, 2012 5:20:07 PM - granted resource C125L4
Jun 13, 2012 5:20:07 PM - granted resource HP.ULTRIUM4-SCSI.001
Jun 13, 2012 5:20:07 PM - granted resource vombsdel1-hcart-robot-tld-0
Jun 13, 2012 5:20:07 PM - estimated 650035240 kbytes needed
Jun 13, 2012 5:20:08 PM - started process bpbrm (pid=18684)
Jun 13, 2012 5:20:08 PM - connecting
Jun 13, 2012 5:20:08 PM - connected; connect time: 0:00:00
Jun 13, 2012 5:20:18 PM - Error bpbrm (pid=18684) from client client: ERR - bpstart_notify returned 80
Jun 13, 2012 5:20:18 PM - end writing
bpstart_notify failed (73)
I am a beginner to netbackup and facing difficulty in resolving this issue.
So somebody please help me to resolve the issue.Please let me know if you need some other logs
Regards
Wazid
Comments 10 Comments • Jump to latest comment
Wazid,
Your bpbrm log should have more detail. If you don't have a bpbrm directory, create it and run your job again (/usr/openv/netbackup/logs/bpbrm). Also, can you please post your bpstart_notify? Thanks
Also, check that permissions are set properly for bpstart_notify.
And review this technote, as well: http://www.symantec.com/business/support/index?page=content&id=TECH182631
--Alan
I agree with request for bpstart_notify script.
Please help us to understand what bpstart_notify is supposed to do? If multiple data streams is enabled in policy, the same bpstart_notify will run for each stream. Is this what you want or what is required?
Please also post policy details. On master, run following and post output:
bppllist <policy-name> -U
Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links
Thanks Alan and Marianne for responding
The following is the bppllist output for the policy
bash-3.00# /usr/openv/netbackup/bin/admincmd/bppllist Policyname -U
------------------------------------------------------------
Policy Name: POLICYNAME
Policy Type: Standard
Active: yes
Effective date: 01/01/1970 05:30:00
Client Compress: no
Follow NFS Mounts: no
Cross Mount Points: no
Collect TIR info: yes, with move detection
Block Incremental: no
Mult. Data Streams: yes
Client Encrypt: no
Checkpoint: no
Policy Priority: 0
Max Jobs/Policy: Unlimited
Disaster Recovery: 0
Collect BMR info: yes
Residence: vombsdel1-hcart-robot-tld-0
Volume Pool: ENIQ_STATS_Pool
Server Group: *ANY*
Keyword: (none specified)
Data Classification: -
Residence is Storage Lifecycle Policy: no
Granular Restore Info: no
Ignore Client Direct: no
HW/OS/Client: Solaris Solaris_x86_1 ClientName
Include: NEW_STREAM
/.ENIQ_BACKUP/eniq/database/dwh_main_dbspace/dbspace_dir_10
NEW_STREAM
/.ENIQ_BACKUP/eniq/database/dwh_temp_dbspace/dbspace_dir_5
NEW_STREAM
/.ENIQ_BACKUP/eniq/database/dwh_temp_dbspace/dbspace_dir_4
NEW_STREAM
/.ENIQ_BACKUP/eniq/database/dwh_temp_dbspace/dbspace_dir_3
NEW_STREAM
/.ENIQ_BACKUP/eniq/database/dwh_temp_dbspace/dbspace_dir_2
NEW_STREAM
/.ENIQ_BACKUP/eniq/database/dwh_temp_dbspace/dbspace_dir_1
NEW_STREAM
/.ENIQ_BACKUP/eniq/database/dwh_main_dbspace/dbspace_dir_9
NEW_STREAM
/.ENIQ_BACKUP/eniq/database/dwh_main_dbspace/dbspace_dir_8
NEW_STREAM
/.ENIQ_BACKUP/eniq/database/dwh_main_dbspace/dbspace_dir_7
NEW_STREAM
/.ENIQ_BACKUP/eniq/database/dwh_main_dbspace/dbspace_dir_6
NEW_STREAM
/.ENIQ_BACKUP/eniq/database/dwh_main_dbspace/dbspace_dir_5
NEW_STREAM
/.ENIQ_BACKUP/eniq/database/dwh_main_dbspace/dbspace_dir_4
NEW_STREAM
/.ENIQ_BACKUP/eniq/database/dwh_main_dbspace/dbspace_dir_3
NEW_STREAM
/.ENIQ_BACKUP/eniq/database/dwh_main_dbspace/dbspace_dir_2
NEW_STREAM
/.ENIQ_BACKUP/eniq/database/dwh_main_dbspace/dbspace_dir_1
NEW_STREAM
/.ENIQ_BACKUP/eniq/database/dwh_temp_dbspace/tmp_000001
NEW_STREAM
/.ENIQ_BACKUP/eniq/database/dwh_temp_dbspace/__SQLAny__
NEW_STREAM
/.ENIQ_BACKUP/eniq/database/dwh_temp_dbspace/dwhdb
NEW_STREAM
/.ENIQ_BACKUP/eniq/database/rep_temp
NEW_STREAM
/.ENIQ_BACKUP/eniq/database/rep_main
NEW_STREAM
/.ENIQ_BACKUP/eniq/database/dwh_main
NEW_STREAM
/.ENIQ_BACKUP/eniq/sql_anywhere
NEW_STREAM
/.ENIQ_BACKUP/eniq/installation
NEW_STREAM
/.ENIQ_BACKUP/eniq/sybase_iq
NEW_STREAM
/.ENIQ_BACKUP/eniq/sentinel
NEW_STREAM
/.ENIQ_BACKUP/eniq/upgrade
NEW_STREAM
/.ENIQ_BACKUP/eniq/archive
NEW_STREAM
/.ENIQ_BACKUP/eniq/fmdata
NEW_STREAM
/.ENIQ_BACKUP/eniq/admin
NEW_STREAM
/.ENIQ_BACKUP/eniq/home
NEW_STREAM
/.ENIQ_BACKUP/eniq/data
NEW_STREAM
/.ENIQ_BACKUP/eniq/log
NEW_STREAM
/.ENIQ_BACKUP/eniq/sw
Schedule: Full_Backup
Type: Full Backup
Maximum MPX: 1
Synthetic: 0
PFI Recovery: 0
Retention Level: 3 (1 month)
Number Copies: 1
Fail on Error: 0
Residence: (specific storage unit not required)
Volume Pool: (same as policy volume pool)
Server Group: (same as specified for policy)
Calendar sched: Enabled
Allowed to retry after run day
Sunday, Week 1
Wednesday, Week 1
Friday, Week 1
Sunday, Week 2
Wednesday, Week 2
Friday, Week 2
Sunday, Week 3
Wednesday, Week 3
Friday, Week 3
Sunday, Week 4
Wednesday, Week 4
Friday, Week 4
Sunday, Week 5
Wednesday, Week 5
Friday, Week 5
Residence is Storage Lifecycle Policy: 0
Daily Windows:
Sunday 10:00:00 --> Monday 10:00:00
Monday 10:00:00 --> Tuesday 10:00:00
Tuesday 10:00:00 --> Wednesday 10:00:00
Wednesday 10:00:00 --> Thursday 10:00:00
Thursday 10:00:00 --> Friday 10:00:00
Friday 10:00:00 --> Saturday 10:00:00
Saturday 10:00:00 --> Sunday 10:00:0
bpstart_notify script not giving any output.I am running this as root
Client #: cd /usr/openv/netbackup/bin
Client #: ./bpstart_notify
Client #:
Here are the file permissions.
-rwxr-xr-x 1 root root 59935 Jun 11 11:38 ./bpstart_notify
I will attach the bpstart_notify script output in a moment ...
Basically I would like to know what else can be tried to run the backup successfull with regards
to this status code.
It's impossible to tell until we see the contents of the bpstart_notify script.
That is the bit that is failing. The actual backup part doesn't even start because bpstart_notify fails.
In addition to bpstart_notify script, we also need clarification on the following:
We can see that you are indeed doing multi-streaming, so, the script will run at the beginning of each stream.
If this is not want you want, you need to add some test criteria into the script.
Supporting Storage Foundation and VCS on Unix and Windows as well as NetBackup on Unix and Windows
Handy NBU Links
Guessing the problem is you are trying to close down/set the datbase in backup mode multiple times
What happens if you run the bpstart_notify multiple times on the command line ?
Below is an example of a bpstart_notify.bat we use for a multi-stream backup.
It is for windows, but think you can get the idea
--------------------------------------------------------------------
timeout /t %STREAM_NUMBER%
if exist c:\temp\wget_script_running.lock (goto waiting)
echo "" > c:\temp\wget_script_running.lock
<<wget command stuff >>
set RETURN=%errorlevel%
del /f c:\temp\wget_script_running.lock
if %RETURN% NEQ 0 (
echo 1 > %6
)
:waiting
if EXIST c:\temp\wget_script_running.lock (
timeout /t 1
goto waiting
)
Perhaps as important is that the bpend_notify script will also run everytime a stream finishes
So if the bpstart shuts something down the first stream that ends will start it up again
For this situation you either need to make the bpstart clever enough to know this and have it create lock file for the bpend to check or you would need to use parent start notify scripts on the Master, specifically for the policy in question
So we need to see both the bpstart and bpend scripts
Hope this helps point you in the right direction
Authorised Symantec Consultant
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Jun 13, 2012 5:20:18 PM - Error bpbrm (pid=18684) from client client: ERR - bpstart_notify returned 80 --- it should return '0'
go to /usr/openv/netbackup/bin then more bpstart_notify and share the output
Hi to All.
I have the same problem. Do you know the solution???
I share he bpstart_notify:
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