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Getting evault on my Office 2010 machine

Created: 04 Oct 2012 • Updated: 09 Oct 2012 | 2 comments
This issue has been solved. See solution.

All, my company is still using office 2003 but I have installed Office 2010 - for many obvious reasons. Everything works great except that I can't access the evault - so once my mail attachments are archived they are gone for me. How do I get Office 2010 Outlook evault operability back on track?

Thanks,

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TonySterling's picture

You need to get with your EV administrator and get an appropriate EV Outlook Add-in installed.  Depending on your version of EV there might be a server side hotfix that needs installed.

SOLUTION
Rob.Wilcox's picture

In the meantime if your company has rolled out the Enterprise Vault Outlook Web Access components, you could always use those via Internet Explorer.